Terms and Conditions

These terms and conditions govern the relationship between players and Tornadoboomz Casino. By registering an account or using platform services, users acknowledge acceptance of these terms in their entirety.

General Provisions

Eligibility Requirements

Platform access requires users to meet the following criteria:

• Minimum age of 18 years or higher where local jurisdiction mandates
• Legal capacity to enter binding agreements
• Residence in jurisdictions where online gambling is permitted
• Accurate provision of personal information during registration

The operator reserves the right to request age verification documentation at any point. Accounts failing verification face suspension pending document submission.

Account Responsibilities

Players bear sole responsibility for account security including password protection and access credentials. Sharing account details with third parties violates these terms and may result in account termination. Single accounts per individual are permitted; multiple accounts result in closure and forfeiture of balances.

Bonus Terms

Welcome Bonus Conditions

The welcome bonus of 200% up to €5,000 applies to first deposits only under these conditions:

Bonus Abuse

The operator maintains zero tolerance for bonus abuse including:

• Opening multiple accounts for repeated bonus claims
• Coordinated play with other accounts
• Exploiting technical errors or system glitches
• Using prohibited betting patterns or strategies

Detected abuse results in bonus cancellation, account closure, and forfeiture of associated winnings.

Financial Terms

Deposits

Deposits credit immediately for most payment methods. The platform reserves the right to request source of funds documentation for deposits exceeding €2,000 or cumulative deposits exceeding €10,000.

Withdrawals

Withdrawal requests undergo security review before processing. Standard processing times:

• E-wallets: 0-24 hours
• Credit/Debit Cards: 1-3 business days
• Bank Transfers: 3-5 business days
• Cryptocurrency: 0-1 hour

Maximum withdrawal limits apply based on account status and verification level. VIP members access elevated limits and expedited processing.

Dormant Accounts

Accounts inactive for 12 consecutive months incur monthly administrative fees of €5 or available balance, whichever is less. Accounts reaching zero balance through dormancy fees face closure.

Responsible Gaming

Player Protection Tools

The platform provides self-help tools including deposit limits, loss limits, session reminders, and self-exclusion options. Players experiencing gambling difficulties should utilise these tools and contact support for additional assistance.

Self-Exclusion

Self-exclusion requests apply within 24 hours and remain binding for the selected period. Marketing communications cease during exclusion periods. Attempting to circumvent self-exclusion through new account creation constitutes terms violation.

Dispute Resolution

Complaint Procedure

Complaints should be directed to support@tornadobooms.com with full details including:

• Account username
• Nature of complaint
• Supporting documentation
• Desired resolution

The operator commits to acknowledging complaints within 24 hours and providing substantive responses within 72 hours.

Governing Law

These terms are governed by applicable licensing jurisdiction laws. Disputes not resolved through internal procedures may be escalated to the relevant gambling authority or alternative dispute resolution service.

Modifications

The operator reserves the right to modify these terms with 30 days notice for material changes. Continued platform use following modification notice constitutes acceptance of updated terms. Players disagreeing with modifications may close accounts and withdraw available balances.

Contact Information

For queries regarding these terms:

• Email: support@tornadobooms.com
• Problem Gambling: 1-800-522-4700